When purchasing product or services on our Site, we ask you to provide information relevant to processing, confirming, and delivering your order to you, such as your name, email address, payment card information, billing address, shipping address, and telephone number. We may also use your information to communicate to you about our products, services, events, notices, and other information related to Carbon.
You are able to register an account on our Site. In order to do so, we ask for information such as your name and email address. You may also register using your Facebook or Google account. For user’s convenience, through “My Account” feature, you can access your purchase history, keep track of your order, and store your address information. We may use your information to communicate to you about our products, services, events, notices, and other information related to Carbon. You can choose, at any time, to not receive electronic newsletters from us by clicking on the unsubscribe link provided in the email.
If you wish to deactivate your account, please send an email to firstname.lastname@example.org stating your will to withdraw your account. We may ask you to provide your name, email address, telephone number, and/or billing address in order to confirm your information.
You are able to sign up to receive electronic newsletter from Carbon within the Site. To sign up we may ask you to provide your email address. We may use your information to communicate to you about our products, services, events, notices, and other information related to Carbon. You can choose, at any time, to not receive electronic newsletter from us by clicking on the unsubscribe link provided in the email.
You are able to communicate with us by submitting the Contact form on the Site. We may ask you to provide information such as your name, email address, order number, and other information relevant to responding to your inquiries or requests.
Aside from our Site, Carbon may also provide contents or services on other third-party social network platforms, websites, and applications which lets you engage with our contents or interact with us. By viewing, engaging, or interacting with our contents or services, you allow us to have access to information such as your name, username, email address, and gender that are associated with your social media account in order to deliver contents and provide services that may interest you. We may also use the information you provide to improve your experience on our Site or on third-party social network platforms, websites, and applications.
Physical Store Security Camera
In order to monitor our physical stores for purposes including security, fraud, operational, and other outlining incidents, we utilize technology such as closed-circuit television, video recordings, and photography. We may also collect data from photographs or video recordings for various purposes, including to track and analyze how individuals browse our store and to optimize visitor experience in our store.
Information Collected by Automated Means
In addition, we utilize QR codes for your convenience in accessing contents, Site, and related activities about us. When you scan our QR codes, we may also collect information such as those mentioned above.
Use of Data
Carbon uses the foregoing data for various purposes including but not limited to (i) provide and maintain our services, products, and Site; (ii) to notify you about changes to our services, products, and Site; (iii) to provide customer support or notices; (iv) to gather information to improve our services, products, and Site; (v) to monitor the usage of our services and Site; (vi) to detect, prevent, address, or perform necessary action in relation to technical issues; (vii) to fulfill any other purpose for which you provide the information for; (viii) to communicate to you about our products, services, events, notices, and other information related to Carbon; (ix) in other way we may describe when you provide the information.
Third-party Services and Sites
Third-party service providers on our Site will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. However, certain service providers, such as payment gateways or processors have their own practices and policies regarding the necessary information required for them to perform their services.
We recognize the significance of protecting your personal information and take precautions and measures following the industry’s best practices to ensure that your information is not lost, misused, altered, destroyed, disclosed, or accessed from an unauthorize party. To protect and safeguard your information as it is transmitted to us, we utilize the Secure Sockets Layer (SSL) technology.
If instances arise where we are required by the law, due to any reason, to disclose your personal information, we may do so. Additionally, if you violate our Terms or is suspected to be, we may disclose your information when it is necessary to investigate, prevent, or respond to any illegal activities, fraud, or any other harm that may be caused to us, other users, or third-party service providers.
Age of Consent
This Site is intended only for access and use by individuals that are at least eighteen (18) years of age. We do not knowingly collect personally identifiable information from individual under the age of 18. If you are not at least at the age of eighteen (18), your parent or guardian must agree to be bound by our Terms on your behalf, and will be fully responsible for your use of and access to this Site, including financial responsibility for any items that are purchased through this site. If you are aware that individual under the age of 18 has provided us with personal information without verification of parental consent, please contact us at email@example.com and we shall take steps to remove that information from our servers.